Shipping policy

Shipping Policy

Last Updated: November 1, 2026

Thank you for choosing Soulstice, Inc. for your daily kitchen and household supplies! We work hard to ensure that your order of food storage bags, aluminum foil, and disposable gloves is packed securely and shipped promptly.

Shipping Rates & Delivery Thresholds

We aim to keep shipping costs transparent and affordable for all household sizes:

Order Value	Shipping Cost	Estimated Delivery Time
Orders $10.00 and Over	FREE SHIPPING	3 - 7 Business Days
Orders Under $10.00	$5.99 Flat Rate	3 - 7 Business Days

Processing & Delivery Times

• Order Processing: All orders are processed within 1 to 2 business days (excluding weekends and major U.S. holidays).

• Shipping Transit Time: Once processed, standard shipping typically takes 3 to 5 business days depending on your location.

• Order Confirmation & Tracking: Upon order dispatch, you will receive an automated shipping confirmation email containing your tracking number so you can trace your package in real-time.

Shipping Restrictions & Addresses

• Please double-check your shipping address during checkout. Soulstice, Inc. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

• If a package is returned to us due to an invalid address, reshipping costs will be the responsibility of the customer.

Lost, Stolen, or Delayed Packages

• While we partner with reliable national shipping carriers, carrier delays may occasionally occur due to extreme weather, peak holiday volume, or road disruptions.

• If your tracking status shows "Delivered" but you cannot locate your package, please check around your residence, speak with neighbors, or contact your local courier office. If you still need help, contact us at [email protected].