Privacy policy

Privacy Policy

Last Updated: November 1, 2026

Soulstice, Inc. ("we", "us", or "our") respects your personal privacy and is committed to protecting the personal data of visitors and customers who browse 1xp07j-e5.myshopify.com (the "Site").

This Privacy Policy explains how your personal information is collected, used, shared, and safeguarded when you visit or make a purchase from our store.

Personal Information We Collect

When you interact with our Site, we collect certain information necessary to process your transactions, improve your shopping experience, and secure our operations.

1. Information Automatically Collected (Device Information)

When you browse our Site, we automatically collect details about your device, including:

  • Web browser type and version

  • IP address and time zone settings

  • Cookies, log files, web beacons, tags, and pixels

  • Browsing behavior, referring/exit pages, search terms, and product page interactions

2. Order Information

When you make a purchase or attempt to make a purchase, we collect specific details required to fulfill your order, including:

  • Name and billing address

  • Shipping address

  • Payment information (credit card numbers, payment processor details — note: credit card details are encrypted and handled directly by PCI-compliant payment gateways)

  • Email address and telephone number

How We Use Your Personal Information

We use the collected information for legitimate business purposes, including:

  • Fulfilling Orders: Processing payments, arranging shipping, providing invoices/order confirmations, and handling returns or inquiries.

  • Customer Support: Responding to emails, resolving product inquiries, and providing assistance.

  • Risk Prevention: Screening orders for potential fraud or unauthorized activity.

  • Store Optimization: Analyzing site traffic, measuring marketing effectiveness, and enhancing user navigation.

  • Marketing & Communication: Subject to your permissions, providing you with promotional announcements, product updates, or discounts.

Sharing Your Personal Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who help us operate our store and deliver your products:

  • Shopify: Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Shipping Carriers: We share delivery addresses and contact numbers with carrier partners (e.g., USPS, UPS, FedEx) to ensure prompt delivery of your disposable gloves, aluminum foil, and food bags.

  • Compliance with Laws: We may disclose your information to comply with applicable laws, respond to a subpoena, search warrant, or lawful request for information we receive, or to protect our rights.

Cookies and Tracking Technologies

We use cookies to remember your shopping cart items, recognize your browser preferences, and tailor your experience. You can choose to disable cookies through your individual browser options. However, disabling cookies may impair certain interactive features of our online store.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, except where retention is required by tax, accounting, or legal obligations.

Your Rights

Depending on your region (such as the EEA, UK, or California), you may have the right to:

  • Access the personal information we hold about you.

  • Request correction, updating, or deletion of your personal data.

  • Withdraw consent for direct marketing.

To exercise any of these rights, please contact us using the information in the Contact Information section below.